Terms of Service

Terms of Service

Last updated: February 1, 2026

Welcome to Stillware. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from our store. By accessing our site or placing an order, you agree to these Terms.

If you do not agree, please do not use our website.

1. Overview

This website is operated by Stillware (“we,” “us,” or “our”). By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including any additional policies referenced here or available by hyperlink.

2. Online Store Terms

You must be at least the age of majority in your state or have permission from a legal guardian to use this site.

You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction.

3. Products & Made-to-Order Items

All Stillware products are made to order. Because of this:

  • Items are created specifically after you place your order

  • Colors, patterns, and placement may vary slightly

  • Minor variations are not considered defects

We reserve the right to discontinue products at any time.

4. Orders & Payments

All prices are listed in U.S. dollars.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities purchased per person, household, or order

If we cancel an order after payment, you will receive a full refund.

5. Shipping & Delivery

We currently ship within the United States only.

Estimated delivery times are provided for convenience and are not guaranteed. Delays may occur due to production, carrier issues, weather, or holidays.

Stillware is not responsible for delays caused by shipping carriers.

6. Returns & Refunds

Please review our Shipping & Returns Policy for full details.

Because products are made to order, we do not accept general returns. However, we offer replacements or refunds for damaged, defective, or incorrect items reported within 30 days of delivery.

7. Accuracy of Information

We strive to display product details accurately, but we do not guarantee that descriptions, colors, or images will be completely error-free.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

8. Intellectual Property

All content on this site — including product designs, graphics, images, logos, text, and layout — is either the property of Stillware or used under valid commercial licenses.

These materials may not be copied, reproduced, modified, distributed, or used for any purpose without prior written permission from Stillware.

Unauthorized use of our content may violate copyright, trademark, and other applicable laws.

9. Third-Party Services

We use third-party services for payment processing, order fulfillment, and shipping. By purchasing from us, you agree that these services may process your information as needed to complete your order.

10. Limitation of Liability

Stillware shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or website.

Our maximum liability shall not exceed the amount paid for the product in question.

11. Indemnification

You agree to indemnify and hold Stillware harmless from any claims, damages, or expenses arising from your violation of these Terms.

12. Governing Law

These Terms are governed by the laws of the United States and the state in which Stillware operates, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to update or change these Terms at any time. Changes will be posted on this page with a revised “Last updated” date.

Your continued use of the site after changes are posted constitutes acceptance of those changes.

14. Contact Information

For questions about these Terms, please contact:

Email: getstillware@gmail.com